Hello, I'm
Are you tempted to expand your Service Design talent & performance? For over a decade, I’ve empowered hundreds in service design to reach their career goals. My Ph.D. in Knowledge Management and Engineering has honed my ability to innovate services and champion diversity, equity, inclusion, and belonging (DEIB).
I’m on a quest to craft services that boost collaboration between humans and AI. My work involves a Service Design framework rooted in Generative AI, language, and memory networks. I’ve guided service design initiatives in education, finance, and the non-profit realm. As the leader of the Service Design Network Academic Task Force, I help shape global service design education and corporate strategies.
I’ve launched a community on Tmpt where you can access my curated knowledge base via AI 24/7. In addition, I’m personally sponsoring a limited number of ambitious designers like you who are tempted to pursue Service Design role of their dreams.
Let’s do it together!
...is the profession of Service Design. With a Ph.D. in Knowledge Management and Engineering with focus on service innovation, my accomplishments include:
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